Accreditation (AddOn)
Thinking one step ahead: With the badge designer, create accreditation badges for your helpers in just a few clicks and also regulate the access authorization on the event site for VIPs and external service providers. Accredit helpers quickly and easily Create design and layout of the badge Manage all access authorization in Team Assistant
Real-time communication via SMS
Optional: Direct address during the event via SMS push notification: This increases the accessibility of helpers and provides more insight at crucial moments. Query presence Communicate changes at short notice Increase accessibility of helpers
Inbox
With the system’s own email provider, communication runs via a mailbox, ensuring a coordinated as well as transparent exchange. One place for all helper communication Mark edited messages Share Templates for Quick Communication
Automation
Automated notifications significantly reduce the high communication effort between organizer and helper. At which point automated notifications are sent can be set and the content customized. Use high level of automation with detailed customization Resort to modifiable text modules Get numerous templates for easy start
Reports & Exports
Using the report tool, reports can be created with all the information collected. Output lists for helper clothing, for example, are created and forwarded with just a few clicks. Instant overview through standard reports Create personalized reports Export and share reports
Statistics
The statistics provide a quick overview of the staffing level and possible bottlenecks. Problem areas catch the eye early and can be corrected before the event begins. See staffing level for each area of responsibility Identify bottlenecks early General overview and detail levels available
Helpers file
Contact data, email history, acceptances & rejections, assignments at other events or the answers to the questionnaire – the CRM module manages all knowledge about the helpers. A database with important info about the helpers Deposit notes and annotations Use of the helper pool for further events
Division
Based on the helpers’ answers from the questionnaire, Team Assistant suggests the helpers with the highest match, taking into account time availability. Select, assign, release – assigning helpers couldn’t be easier! Assigning the right skills to the right tasks Receive warning of overlapping schedule line Enjoy automated transmission of the task details
Questionnaire
The online questionnaire is the central tool for helper acquisition and allocation. The questionnaire matches the skills of the helpers with the characteristics from the defined job profiles. In this way, the most important information about the helpers can be obtained quickly and easily. Create multiple questionnaires External link to the questionnaire for sharing received […]
Tasks
Helpers file Statistics Reports & Exports Automations Inbox Real-time communication via SMS Accreditation (AddOn) Tasks Each task is created according to a defined pattern. From assignment time & location, task description, job profile to relevant documents – everything the helper needs to know about his assignment is controlled centrally from the task management. Task details […]