The start screen and the navigation bar guide directly to all features according to the workflow. The user interface automatically adapts to the access rights of the users. Users only see what they need to work.
The key data of the event serve as a user interface and give new helpers a first orientation.
Mapping the organizational chart, assigning access rights and defining who manages which area – in this way, the areas of responsibility are clearly stored and enable structured collaboration within the organizational team.
Google Maps integration allows you to import race courses and site plans to mark where helpers will be deployed. These locations are then also displayed to the helpers.
Different tasks require different skills from helpers. These can be stored as properties bundled in job profiles in the tasks and queried by the helpers via the questionnaire tool.
Helpers file Statistics Reports & Exports Automations Inbox Real-time communication via SMS Accreditation (AddOn) Tasks Each task is created according to a defined pattern. From assignment time & location, task description, job profile to relevant documents – everything the helper needs to know about his assignment is controlled centrally from the task management.
The online questionnaire is the central tool for helper acquisition and allocation. The questionnaire matches the skills of the helpers with the characteristics from the defined job profiles. In this way, the most important information about the helpers can be obtained quickly and easily.
Based on the helpers’ answers from the questionnaire, Team Assistant suggests the helpers with the highest match, taking into account time availability. Select, assign, release – assigning helpers couldn’t be easier!
Contact data, email history, acceptances & rejections, assignments at other events or the answers to the questionnaire – the CRM module manages all knowledge about the helpers.
The statistics provide a quick overview of the staffing level and possible bottlenecks. Problem areas catch the eye early and can be corrected before the event begins.
Using the report tool, reports can be created with all the information collected. Output lists for helper clothing, for example, are created and forwarded with just a few clicks.
Automated notifications significantly reduce the high communication effort between organizer and helper. At which point automated notifications are sent can be set and the content customized.
With the system’s own email provider, communication runs via a mailbox, ensuring a coordinated as well as transparent exchange.
Optional: Direct address during the event via SMS push notification: This increases the accessibility of helpers and provides more insight at crucial moments.
Thinking one step ahead: With the badge designer, create accreditation badges for your helpers in just a few clicks and also regulate the access authorization on the event site for VIPs and external service providers.
